Straight answers about hidden leaks, our methods, and what to expect.
Watch for the classic signs: a water bill that jumps with no change in usage, your water meter running when everything is off, warm spots on floors, the sound of running water with no taps open, damp or musty areas, and water pooling where it hasn't rained. Our blog has a full homeowner's checklist.
We combine pressure testing (proving which line leaks), acoustic listening (hearing it through slab and soil), thermal imaging (seeing its heat pattern), and tracer gas (for the stubborn ones). The methods cross-check each other — we mark a location based on converging evidence, not guesswork.
It depends on the system size, methods needed, and access. Local Salt Lake Valley providers typically publish detection ranges in the low-to-mid hundreds; reputable ones credit the detection work toward the repair. Call (801) 515-0531 and describe your symptoms for a straight answer.
Many policies include 'access and egress' coverage — the cost of finding the leak and repairing resulting damage — though the pipe repair itself is often excluded. We provide written documentation that supports claims; check your specific policy for details.
Leave the building immediately, don't touch switches or phones inside, call 911 from outside, then contact Dominion Energy. Only after responders declare the area safe should leak-location work begin. Never try to find a gas leak yourself.
We specialize in detection and diagnosis. Licensed plumbers and contractors perform repairs — we hand them a marked location and written report so the fix is surgical.
Yes. Hidden leaks don't keep business hours, and neither do we. Call (801) 515-0531 any time.
We're based in Sandy and serve Sandy plus Draper, Midvale, Cottonwood Heights, Murray, Salt Lake City, and surrounding Salt Lake Valley communities.
Often yes, using acoustic or tracer-gas methods through the surface. Precision can be slightly lower under concrete — we'll tell you the confidence level honestly.
Most residential investigations are completed in a single visit of a few hours. Larger or commercial systems can take longer; we'll set expectations upfront.
Shut off every fixture and your home's main valve, then watch the meter's flow indicator for 10–20 minutes. If it moves, water is going somewhere it shouldn't — you have a leak. If it moves with the house valve off, the leak is in the service line; if it stops, it's inside.
The most common hidden causes: a slab or service-line leak, a running toilet, an irrigation zone stuck on, or a pool auto-fill compensating for a leak. Our high-bill blog walks through the checklist in order.
Don't wait for the damage to announce itself. Call now — we're open 24/7 — or request an inspection online and we'll respond promptly.